SHMOIR use a large network of couriers to deliver your products to you in excellent condition and as early as possible.

  • Depending upon the location, the product is delivered to you within 5-9 workings days after order confirmation.
  • We ship only from Delhi.
  • A shipping charge will be applicable to all orders below 1999/-
  • We will refund the complete order amount including any shipping charges if the order is cancelled, lost or un-delivered to your preferred location.
  • If you cancel part of the order or if you return an order delivered to you, shipping charges will not be refunded. Please go through with Shmoir’s Return/Refund Policy.
  • As soon as we ship your product, the tracking information is sent to you via an email.
    Address change will be accepted only if order has not been shipped. Address change is only possible if new location is within the same state.
  • Any shipping delay will be communicated to you at the time of your order. Should any other unforeseen delay occur, you will be notified within 2 days of placing your order.


As soon as the order is shipped, we will send a detailed message with name of courier company and tracking number, it's customers duty to follow up with the courier company after that, we can just help them with exact status of order along with its location.

On any other enquiry write to us at info@shmoir.com